Business Support System Deployment

A Smarter Billing System

iTelco Success Story


Broadband and multi-services provider


Business Support System
Infozech enables a South African multi-play services provider to reduce cost and increase efficiency with its comprehensive billing system


The customer is a South African venture that has rapidly become the pioneering broadband and multi-services (voice, video, data, DSTV and VAS services) provider in Africa, connecting 6,000 homes and businesses across the country. Its industry-leading solutions are specifically designed to meet the complex requirements of its fast-growing customer base.


The customer was looking for a converged billing system that would support the billing of multi-play services (voice, video, data, DSTV and VAS services), and a vendor who could work closely with them to define standard processes as their requirements continued to evolve


Infozech offered its Business Support System to help the customer launch its multi-play services for multiple communities. The solution allows provisioning of services, unified rating, real-time charging, billing, invoicing, customer management and third-party integrations.


  • Minimized revenue leakage
  • Reduced operational cost
  • High efficiency
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