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iROC : Infozech's Remote Operating Center

AI-driven alarm prioritisation - so your NOC team focuses on what matters, not noise.

iROC is the control layer for tower operations – unifying alarms, field activity, and asset data into a single NOC view, then closing the loop with prioritised, accountable actions. Fewer truck rolls. Faster resolution. Operations that are controlled, not just observed.

KEY OPERATIONS AND BUSINESS CHALLENGES

Multiple monitoring platform

High operational cost, Minimal control of TOC activities and
Limited visibility

Site offline/online issues: Due to the absence of communication between the site and server.

Absence of reporting mechanism: Delay in taking actions on critical events.

Remote Tower Operation Center

iROC monitors, diagnoses, and controls tower operations - closing the loop from detection to resolution

Benefits of iROC

Alarm Data Management – Trouble ticketing with flexible escalation workflow

Notification – Alert field staff by SMS, escalations by emails

Tower Equipment Health status – Battery health status, Fuel level at DG sets

Centrally managed NOC Services

Asset Management -Increase asset life by 10%

ERP Integration – Enables seamless information flow within enterprises

Analytics -for optimizing consumption, Analysing equipment performance, monitoring operations efficiency

Improvement in operational efficiency through actionable intelligence by 20%

CUSTOMERS

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