InfozechThought LeadershipSuccess StoriesInternational SMS Billing System Deployment

International SMS Billing System Deployment

International Telecom Partner Inbound and Outbound Traffic Settlement

iTelco Success Story

Customer

Leading provider of advanced mobile services for MNP

Solution

International SMS Billing and Settlement System

The client wanted to launch its MNP services in India. Infozech’s SMS Billing and Settlement System, offered as a managed service, paved the way.

Summary

The client is a world leader in operations and business support systems. It has done pioneering work in developing software and services for fixed, mobile and broadband communications.

The company wanted to launch its pioneering Mobile Number Portability (MNP) services in India in late 2010. It needed a system to enable International SMS billing and settlement for its international inbound, outbound and transit usage.

Challenges

The client was looking for a partner that could provide SLA driven end to end manage service for billing and settlement of its international message hub system. It wanted a high availability, managed services solution that would include
  • Partner billing, settlement and reconciliation
  • Partner management, both local and international
  • Billing dispute management
  • Multiple currency support

Solution

Infozech offered an International SMS Billing and Settlement Solution and implemented it as a managed service in 2010. The solution primarily enabled:

  • Partner management
  • Interconnect billing
  • Mediation
  • Rating
  • Reporting

Besides this, Infozech also offered end-to-end IT support as well as operations and maintenance support for the system, and provided all the hardware and system software needed to run it.

Benefits

  • Reduced Billing dispute
  • Higher efficiency, better performance
    • Managing high data volumes
    • Seamless integration
    • Effective tracking
  • Optimized operational expense
  • No overhead expense
  • Support of Multi-currency billing
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