A leading Indian mobile network operator
Best Value Recommender
Infozech’s iBVR module provides Right fit recommendation engine to operators in order to retain customers for longer term commitments
The customer is a South African venture that has rapidly become the pioneering broadband and multi-services (voice, video, data, DSTV and VAS services) provider in Africa, connecting 6,000 homes and businesses across the country. Its industry-leading solutions are specifically designed to meet the complex requirements of its fast-growing customer base.
Infozech conceptualized the problem and built a comprehensive system – iBVR. This system can be easily integrated with multiple channels like mobile applications and CRM software etc. Bill data is imported to the software within just 30 hours of bill generation. This product analysis the subscriber usage and applies filters as per segmentation rules. Consequently it allows the client to run the campaigns without any considerable delays.The operator can monitor various campaigns running in different circles at a single platform. RoI calculator is available in iBVR system which can measure the campaign efficiency in terms of Investment. The system also has an Inbuilt RA module for ensuring no revenue Leakage. It also enables the end user to effortlessly find out the best recommended plans for them.