Solutions

Telecom Towers are key ingredients in ensuring the success of Telecom Operators’ quality of service and is an important determinant of the tower Company’s success. Efficient management of these towers has a direct impact on the bottom lines and also significantly contributes to factors attracting new tenants and thereby helping the top-line. Since these towers are spread over multiple geographies and also in many in remote areas, efficient management is a challenge. Leveraging remote monitoring technology is going to be a game changer in this field

Challenges

Multiple (Tower Operation Center) TOC systems from different power vendors resulting in

• Multiple monitoring platform
• High operational cost,
• Minimal control on TOC activities and
• Limited visibility
• Site offline/online issues: Due to absence of communication between site and server.
• Absence of reporting mechanism: Delay in taking actions on critical events.

Solution

Offering

iROC (Infozech’s Remote Operating Centre) and iMaintain(Infozech’s Maintenance Management System are the modules of Infozech’s Tower Product Suite(iTower) is specifically built to provide Communication Service Providers with an infrastructure to monitor, manage and control their assets inside the Telecom Towers across different geographies. iTower delivers business value through Advanced and consolidated Tower Operation Center (TOC) with reduced MTTR.
Seamless integration due to modular nature
Saving on Operational Costs
Customized Reporting
Improves Site Visibility

Features

• Site Monitoring
• Alarm Management
• Fuel & Energy management
• Asset Management
• Preventive Maintenance
• Network Operation Centre
• Business Intelligence

Key benefits

• Energy Data Management: Enables dispute free vendor payments and operators billing;Reduce energy expence by 5-10%
• Alarm Data Management – Trouble ticketing with flexible escalation workflow
• Notification – Alert field staff by SMS, escalations by emails
• Tower Equipment Health status – Battery health status, Fuel level at DG sets
• Centrally managed NOC Services
• Asset Management -Increase asset life by 10%
• Preventive Maintenance workflow
• Incidence Management
• ERP Integration – Enables seamless information flow within enterprises
• Analytics -for optimizing consumption, Analysing equipment performance, monitor operations efficiency
• Improvement in operational efficiency through actionable intelligence by 20%

Customer Speak

“Infozech’s Site Monitoring Solution helped us by providing single TOC System with seamless integration of multiple power vendors. This solution ensured significant reduction of downtime and improvement in service level by assuring timely detection of problem.”